Nomadix for Hospitalities and Real Estate
From hospitality to telecom to education
Staying connected is good for business - especially when you give your customers the opportunity to connect to reliable and secure Internet access. From the hospitality and healthcare industries to telecom and education, high-speed Internet access (HSIA) is just a click away with Nomadix’s diverse array of solutions.
Overview:
Hotels
Wireless and wired guest room access is not only an opportunity as an additional source of revenue for your business, but also an expected or required value-added amenity. Guest usage trends show an increased use of the Internet, as well as, the amount of bandwidth used during each session. Hoteliers must provide fast reliable Internet access that can support the multiple WIFI and wired devices that many guest now own and travel with. Convention and meeting planners today demand reliable wired and wireless internet access for their conferences, seminars and events.
Convention Centers
High speed connectivity is a critical and key component for repeat business. Internet access is a profitable opportunity for event facilities of any size. Venues benefit directly from access fees and exhibition sponsored common area wireless or hot-spot facilities. An added benefit of providing public internet access is that attendees tend to stay and spend on meals and refreshments rather than leave the venue.
Stadiums
Stadium operators need to offer an Internet access service which can cope with the surge of traffic on game day or exhibition day can use the internet access as another touch point to customers to increase revenue from food and beverage sales while users are accessing game scores online. Stadium operators need to offer Internet access services to a range of customers such fans, exhibition attendees, as well as media covering the event. The service needs to be delivered in a secure and reliable manner for these customers.
Multi Dwelling Units
Reliable high-speed Internet access to multi-dwelling units such as apartments and condominiums is a expected amenity for new tenants. As broadband internet access demands keep growing, the opportunity to generate incremental revenue for the property owner becomes an increasingly compelling proposition.
Cafés and Restaurants
Internet access at a café or restaurant not only attracts customers,it makes your venue a location for business. Customers tend to stay longer and purchase more. Opportunities to direct customers to sales and promotional offerings also help increase revenue.
Nomadix Solution:
Nomadix offers its Nomadix Service Engine™ (NSE) software on our family of access gateways which provide a full suite of features and functionality tailored for hospitality and real estate deploying wired or wireless (WiFiTM) High-speed Internet Access (HSIA) for their guests.
- NITO - The Nomadix Internet Traffic Optimizer (NITO) is a powerful high speed and cost-effective appliance designed to give you more from your existing bandwidth. By enabling IT managers to access and review traffic patterns and content usage, the NITO offers visibility and insight for intelligent bandwidth management and allocation. Plus, NITO's web content filtering and network security protect your network and users.
Nomadix Advantage:
Customer Acquisition - Nomadix’ patented Dynamic Address Translation™ (DAT™) functionality offers a true "plug and play" solution by providing transparent network connectivity for guests. There are Zero Configuration changes to the guest’s PC or mobile device in order to get connected to the network.
DAT greatly reduces provisioning and technical support costs and enables properties to deliver an easy to use, customer-friendly service.
Service Provisioning - Portal Page Redirection (PPR) intercepts the browser’s home page request and replaces it with a website designated by the property. This allows anyone to access the network and be directed to a web site to establish an account, select a service plan, or pay for services.
Home Page Redirection (HPR) allows the administrator to redirect the user after access has been purchased.
The NSE also offers redirection capabilities at session termination to provide a complete service and/or venue branding opportunity.
Access Control and Authentication - NSE software restrict access to the Internet until the guest has signed up for the HSIA service. The hotel can also create a “walled garden” allowing guests to only access certain predetermined Web sites before they have paid for service.
The property can determine what content is available for free, for a fee or permanently blocked through the URL Filtering feature.
NSE supports the secure Browser-based Universal Access Method, as well as Port-based Authentication using IEEE 802.1x and authentication mechanisms used by smart clients by companies such as Boingo Wireless, GoRemote and iPass. Nomadix products enable multiple authentication models providing the maximum amount of flexibility to the guest and to the hotel by supporting any type of client entering their network.
Advanced Security - Guests can use a Virtual Private Network (VPN) client to establish a secure tunnel through Nomadix’ patented translation technology back to their corporation for doing work while away from the office.
The NSE features Nomadix’ patented iNAT™ functionality creates an intelligent mapping of IP Addresses and their associated VPN tunnels allowing multiple tunnels to be established to the same VPN server. This allows several employees of the same corporation to simultaneously VPN back to their corporation.
The NSE software supports tracking logs for lawful Intercept initiatives.
Billing Plan Enablement - Nomadix supports the widest variety of industry standard property management systems for direct billing to the guest’s room bill.
The NSE offers a 2-Way PMS feature which can query the PMS systems for confirmation of the name and room number of the guest for billing in a wireless network where a physical association between the user and room number doesn’t exist.
Simultaneous billing methods, including free billing, by minute, hour, day, week and month can be offered as well as post-paid plans allowing the guest to only be charged for the time used.
Credit card and PMS billing records can send to a secondary/backup billing application. Additionally, if either are down the AG 5600 can store up to 2,000 billing records until it reconnects.
Bandwidth Management - The NSE allows the IT administrator to manage the bandwidth for subscribers. Depending on the individual guest’s needs, they can increase or decrease their bandwidth by the minute, or on an hourly, daily or weekly basis.
Alternatively, the NSE also allows the administrator to sell premium plans to users wishing to obtain a public IP address (IP Upsell).
Service Presentment - The NSE allows subscribers to self-select services and upgrade their bandwidth and billing options—all in real-time through the product’s Information and Control Console™ (ICC).
ICC is a HTML page pushed to each guest’s computer without requiring any additional software installation. ICC also allows hotels to send custom messages and advertising directly to their guests, and empowers them to upgrade their bandwidth in real-time. For PMS and credit card accounts, the ICC displays a dynamic "time" field to inform subscribers of the time remaining on their account or the time that has expired.